NamEngine trust center
Privacy Policy
How NamEngine collects, uses, shares, and protects information when you use our naming services.
Effective Date: July 20, 2026
Privacy Policy
Welcome to NamEngine (“NamEngine,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information when using our website, applications, and services.
1. Information We Collect
Information You Provide
Depending on how you use NamEngine, we may collect information including:
- Name
- Email address
- Account credentials
- Payment information, processed securely by third-party payment providers
- Customer support communications
- Survey responses and feedback
When using our naming experiences, you may voluntarily provide information such as:
- Naming preferences
- Style preferences
- Cultural or language preferences
- Family information you choose to provide
- Notes or descriptions about the person, business, or pet being named
- Reactions to suggested names
- Saved favorites
Providing this information is optional, but it helps NamEngine deliver more personalized naming recommendations.
Information Collected Automatically
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on pages
- Referral sources
- General location derived from IP address
- Cookies and similar technologies
2. How We Use Your Information
We use information to:
- Generate personalized naming recommendations
- Improve our AI models and recommendation quality
- Save your sessions and preferences
- Provide customer support
- Process payments
- Secure our systems
- Detect abuse or fraud
- Analyze product performance
- Improve future versions of NamEngine
- Communicate product updates if you have opted in
3. AI-Generated Recommendations
NamEngine uses artificial intelligence together with proprietary recommendation systems to generate personalized naming suggestions.
User-provided naming information may be transmitted to trusted AI service providers solely to generate, refine, and improve naming recommendations on our behalf.
AI-generated recommendations are intended to assist your decision-making and should be considered creative suggestions rather than guarantees of uniqueness, trademark availability, legal availability, or cultural appropriateness.
Final naming decisions remain your responsibility.
4. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Improve website performance
- Measure traffic and engagement
- Enhance your experience
- Support checkout continuity
Some cookies are strictly necessary for requested site features to work. For example, when you choose paid access, NamEngine may set a short-lived checkout continuity cookie named namengine_access_return_*. This cookie remembers the NamEngine results session you came from so that, after checkout, we can return you to the same list instead of starting a new one. It expires after about one hour and does not contain payment card information.
You may disable cookies through your browser, although some features may not function properly. If we add non-essential analytics, advertising, or cross-context behavioral marketing cookies, we will update this notice and provide any legally required choices.
5. Payment Information
Payments are processed by trusted third-party payment providers.
NamEngine does not store complete payment card numbers or sensitive payment credentials on our servers.
6. Sharing Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate NamEngine, including providers for:
- Website hosting
- Cloud infrastructure
- Authentication
- Payment processing
- Email delivery
- Analytics
- Customer support
- Artificial intelligence services
These providers are contractually required to protect your information and may only use it to provide services on our behalf.
We may also disclose information when required by law or to protect our legal rights, users, or the security of our services.
7. Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect your information.
However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Maintain user accounts
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account, subject to legal or operational retention requirements.
9. Your Choices
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Request a copy of your information
- Object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
10. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect
- Request deletion of certain personal information
- Request correction of inaccurate information
- Access your personal information
- Receive information in a portable format
- Limit certain uses of sensitive personal information where applicable
- Not be discriminated against for exercising your privacy rights
NamEngine does not sell personal information as that term is defined under California law.
11. International Users
If you access NamEngine from outside the United States, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.
12. Children’s Privacy
NamEngine is intended for adults who are researching or selecting names.
We do not knowingly collect personal information directly from children under the age of 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
13. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will update the Effective Date above. Continued use of NamEngine after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
NamEngine
Email: support@nam-engine.com